Selecting the right SAP partner to support your success

SAP partners play a critical role in helping organisations of all sizes identify, purchase and implement the ideal solution to address their unique business needs. But finding the right SAP support can be a challenge. There are many companies to choose from who claim to have the right SAP implementation and support experience, but not all deliver on their promises. You can trust that we have the right SAP expertise to help your business run better.

What is the SAP Partner Centre of Expertise?

Assuring customers of ongoing excellence in the application of its technology is one of the reasons SAP introduced the SAP Partner Centre of Expertise (PCoE) accreditation. The scheme enables only the most qualified implementation and support partners like NovelERP to earn the official SAP PCoE certification.

The PCoE certification is designed to provide you with reassurance. The certification process itself is a rigorous assessment that covers a partner’s entire support centre, including staff, processes and infrastructure. Certification validates that an organisation can meet every requirement needed to provide high quality services to its customers and to ensure standards don’t slip, we’re required to renew this critical SAP certification every two years.

What does the accreditation mean for NovelERP and for our customers?

It is our responsibility to prove to SAP and to you that we’re a competent, professional organisation. We believe this certification is something that clearly demonstrates our commitment to delivering quality SAP support and services. It means you can be confident that we have real world experience, and trust that we consistently deliver reliable, high quality support and great customer service across a range of SAP solutions.